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No missed orders at peak hour
At peak hours the phone rings while the line is full. Calls go unanswered, orders are rushed and written down wrong, and extra food ends up in the trash. We have watched restaurants lose one or two orders on an ordinary day this way.
What we built
One loop from the front desk to the kitchen: the AI answers every call and takes the order, orders flow straight to the orders list and the point of sale, and the kitchen side plans prep and tracks waste.
Built with
- AI phone agent
- Order and point-of-sale integration
- Prep and waste tracking
How the loop runs
- The AI phone agent answers every call at peak and takes the order, so no call goes to voicemail
- The order lands in the orders list and can go straight to a Clover point of sale
- Guests at a table order by scanning a QR code
- Prep sheets and a waste log show what to prepare and what is being thrown out
- The customer gets a text when the order is ready; a waitlist call goes out when a table opens